Apple Business Manager (ABM)
ABM Bulk App Deployment
Apple Device Enrollment using Codeproof
Apple Business Manager - Apps Deployment
How to manage mobile devices and apps using Codeproof?
Mobile Alert Management
Cloud Console TWO Factor (2FA) Authentication
Device Lookup by Phone Number, IMEI, ICCID or Employee Name
iOS7 system properties are available
iPhone, iPad and iPod Touch Parental Controls in Codeproof
Web Content filtering in iPhone, iPad and MacOS
Secure Browser and Web Content Filtering
Securing Chrome Browser and Web Filtering in Android
How to configure Office365 email or Exchange EAS on Apple devices
Configure Office365 email accounts in mobile devices
Configuring Microsoft Exchange ActiveSync Email on Samsung Devices
Configuring Microsoft Exchange ActiveSync Email on LG devices
How To Articles
How to block Android Overview Button?
How to remove passwords remotely from locked Android phones
Difference between Reset All Settings v/s Erase All Content And Settings?
How to block "Settings" changes in Android devices?
How to prevent the Mobile Device Management protection from being turned off?
How to find iTunes store id or App id?
How to ping a device using Codeproof?
How to optimize Battery usage and Data usage in Android?
How to remotely change or remove the password on Android phones and tablets?
How to hard factory reset an Android Device
How to Install an APK?
How to Enable pre-loaded system apps?
How to check if a Device has a Password?
How to generate QR code for Android Device Enrollment?
How to change Android device display language
How to Block Outgoing Calls and SMS?
How to Data Wipe a device?
MDM Fails to Clear Passcode on iPhone
Android Q Background Location Permission Error on Moto E5 and Moto G
Mobile Device Management
Disabling factory reset protection (FRP)
Google Workspace and Codeproof
Device Admin Deprecation - What you need to know?
Paid Apps and Managed Play Store
Managed Google Playstore
Restricting access to Account Management
Battery Level low notifications
Android Enterprise Custom Messages
Factory Reset Protection (FRP)
Android Enterprise Policies
Selectively deploying apps from the managed playstore
Android Enterprise (AE) Setup
Network Monitoring in Android
Enabling pre-loaded system apps in Android Enterprise
Apple Device Management
Web clips in Apple Devices
iOS App Bundle Id
Apple Watch MDM Policies
iOS 9 MDM Restriction Policies
Blocking AppStore in Apple Devices
iPhone and iPad Restriction Policies
iOS 8 Mobile Device Management (MDM) Policies
What's new in iOS 6 MDM?
iOS7 background apps from being killed by App Switcher
Configuring iOS 7 App Policies
Deploying iOS Configuration Profiles using Profile Manager
Blocking the default applications in Apple Devices
Suspending and Hiding Apps in Android
How to block all the downloaded apps in iOS?
Deploying Web Apps in Android Enterprise
iOS Enterprise App Deployment
How to Deploy Mobile Apps through Codeproof Platform
Amazon Flex App Deployment
How to update Google Play Store app
iOS App Deployment
Android App deployment
Data Leakage Prevention(DLP)
Remotely locking Android devices
How to remotely wipe all the data from Android Phone
How to remotely lock the device with a recovery key?
Phone Remote Lock and Remote Data Wipe By SMS
Restoring Backups During MDM Enrollment
Bulk Device Enrollment
Profile based MDM enrollment for Apple Devices - BYOD Scenario
Android Zero-touch Enrollment
Android MDM Setup using ADB Script
Android Enterprise - Keep All System Apps
QR Code Enrollment
Android Enterprise QR Code Generation
Apple Devices Enrollment Techniques
Device Enrollment Wizard
Enable Lost Mode in Android
Tracking the physical location of iPhone and iPad devices using MDM
How to enable location permissions?
How to prevent the location service from being turned off?
GPS location tracking using Codeproof
Prevent end users from disabling GPS Locations
How to prevent someone from disabling find my iphone?
How to improve mobile phone location accuracy
How to update an App in Single App Mode?
Enabling Single App mode in iPhone, iPad and iPod
Mobile Apps whitelisting
How to turn-off kiosk mode?
Advanced Mobile Kiosk Manager
Kiosk screen lock with a pin
Android Kiosk with Multiple and Single App Mode
Mobile Kiosk Branding
Force Syncing contacts in the Contact Manager
Disable Contacts Sync in the Outlook Exchange Email
Android Enterprise Permission Management
How to enable Android app permissions?
Block apps based on android permissions
Mobile apps access permissions monitoring using Codeproof
How to remove MDM from iPhone, iPad and iPod?
Remove MDM from ABM-DEP Enrolled Devices
Disable MDM using a code
How to remove Codeproof ?
Remove Device Admin MDM
Removing Android Enterprise MDM
Screenlock and Passcode
Remotely locking iPhone, iPad or iPod Touch devices
iOS Passcode Management
How to turn off Passcode Lock on iPhone and iPad
How to unlock iPhone, iPad and iPod touch devices?
Device screenlock status and enabling passcode policy
How to enable passcode lock in iPhone and iPad
Android System Update Requirements
Android System Update in the Single App LockTask mode
Apple iOS Software Update
Android System Update
MDM System Auditing
Mobile Expense Control
Products and Services
SiteSecure - Campus Camera Blocking
Codeproof® Call Blocker
Secured Remote Access
Managed Mobile Hotspot
Codeproof Samsung KNOX
The new Samsung MDM Agent App
Call and SMS blocking
Access Point Name (APN) Policy Configuration
- All Categories
- Known Issues
- Android Q Background Location Permission Error on Moto E5 and Moto G
Android Q Background Location Permission Error on Moto E5 and Moto G
Updated by Satish Shetty
Known Issue: Android Q Background Location Permission Error on Moto E5 and Moto G
The Codeproof DPC app is facing an issue with acquiring the
ACCESS_BACKGROUND_LOCATION permission on Android Q (Android 10, API level 29). The Motorola team has acknowledged the issue and is working towards a fix for Moto E5. Without this permission properly selected for Codeproof MDM app, the live location tracking feature in Codeproof will not function.
IT Administrators can view a "permission failed" error in the device activity log of the Codeproof console.
Android 10 introduces a new location permission,
ACCESS_BACKGROUND_LOCATION, which offers improved transparency and control over background location access. In contrast to Android 9 and earlier versions, where apps could track a device's location in the background without the user's knowledge, Android 10 provides a background location access reminder. Users can choose between "Allow all the time," "Allow only while using the app," or "Deny" location access permission, giving them greater control over their device's location information.
The below screenshot displays the fully enabled background location permission settings for the Codeproof MDM app, with the selected option being "Allow all the time".
Upgrading the Android device to Android 11 is a potential solution to the issue.